AIICO Pension Managers Limited (APML) has assured its numerous pension contributors of first class customer services through competent administrative capacity evidenced by correct capturing of members bio-data, promptness and transparency.
The Managing Director/CEO of the company, Eguarekhide Longe, made the promise at a press conference in Lagos that quality customer care in terms of efficient service delivery and inter-personal relationship is the core value of the company.
He explained that in the process of projecting Aiico brand, we believe very strongly in the key element of safety of funds evidenced by investment philosophy and objectives, portfolio strategy (active or passive), asset allocation strategy, and attractive/competitive returns with core attention to risk preference of the client.
Longe said that Aiico Pension Managers has a reputable and experienced sponsor companies – Aiico, Qasis, UNIC, WEMASEC and Magnartis – they have a long history of efficient operations in insurance, pension administration and investments.
Besides, the company has a fortified board and management team with world-class experience with a track record in pension administration for over 40 years for companies and individuals.
He said that APML was incorporated with authorized share capital of N400 million. This was increased in April 2007 to N800 million and is issued and fully paid as at May 2007. This enhanced capital is to provide adequate equity base for the efficient and timely delivery of services.
According to him, the board of APML is committed to regular review of the adequacy of the share capital and is presently considering another increase in the capital base of the company to N1.2 billion before the June deadline for capital enhancement in the industry.
To ensure prompt delivery of service to our pensioners, we operate in 32 locations spread across the country for easy reach out to pensioners, minimal charges, which will lessen the cost burden on the account of members and ultimately, their retirement entitlements, he said.
Other added value services, he said, include 24/7 access to RSA financial details online, RSA balance notification via SMS/email, transaction on RSA notification via SMS/email, pre and post retirement education support, free advisory services, provision of various programmed withdrawal arrangements, prompt and accurate disbursement of benefit, efficient administration of segregated accounts and arrangement of life assurance cover at competitive premium rate.